Shipping Policy


Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times. 
The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 24 hours after the order is placed.

Please be noticed: due to the Covid-19, all the package process may be some delay. Thanks for your understanding!

GENERAL SHIPPING INFORMATION

We thank you for choosing ElagoOnline because we cannot improve without you!

The majority of orders are shipped out the same day of purchase from our warehouse in California.

Orders must be received and payments cleared before 2 PM PST or your order may not be processed till the following business day.

Business days are Monday-Friday, excluding United States federal holidays.

We do our very best to get your orders out of our warehouse and into your hands with the least amount of time possible.

 

METHODS OF SHIPMENT

"ElagoOline" offers shipping options to:

United States - USPS and UPS

Other Countries – USPS Priority International and UPS International.

International shipments are subject to customs taxes and duty fees.

Options to upgrade your shipping method for faster delivery are available at checkout.

Actual transit time may vary depending on the method of shipment.

Shipping rates are determined by USPS and UPS.

Tracking information is provided by email for all orders when the order is shipped.